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What to Do When Trust With Your Employees Breaks Down

 
TLNT.com - February 29, 2011 - By Vanessa Hall

In a perfect world, your employees will always trust your management team and your organization, but this is not always the case. How do you rebuild trust if it breaks down within the organization? Vanessa Hall, author of  The Truth About Truth in Business, highlights her tips to rebuild trust on TLNT.com:

  • Communicate openly
  • Make changes based on employee input
  • Make sure your employees fully understand your expectations
  • Hold employees accountable
  • “Cast the right shadow”

One of the most mature and effective ways to handle any negative situation is to communicate, Hall says. If you’ve made a mistake or made a poor decision that affects your employees, acknowledge it and explain the rationale behind your decision. Open communication is always the first and most crucial step to rebuilding trust.