Our client is seeking an Application Support Technician with experience in loan processing, consumer lending, or financial services to assist customers throughout the loan application process. This role requires someone who excels in a fast-paced, metrics-driven environment and will be rewarded for their efforts through performance-based growth opportunities.
Application Support Technician Responsibilities:
- Assist customers with loan applications, ensuring all required information is submitted correctly
- Answer inbound and outbound calls to guide applicants through the lending process
- Work with customers to resolve application issues, verify information and provide updates on loan status
- Process payments, troubleshoot account concerns, and follow up on past-due balances
- Support other departments by handling overflow calls and addressing customer escalations
- Manage email correspondence to ensure timely communication with applicants
Application Support Technician Requirements:
- Previous call center experience required, preferably in loan processing, consumer lending or financial services
- Strong communication and problem-solving skills, with the ability to explain financial products clearly
- Ability to thrive in a fast-paced, metrics-driven environment
- Comfortable navigating multiple systems to process applications efficiently
If you're looking for a long-term career in a stable and growing industry, apply today!
Thank you,
Jessica Black
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
