Collections Specialist Responsibilities:
- Engage with restaurant partners through phone and email to secure payments and address any outstanding balances
- Oversee a designated portfolio, focusing on the prompt and professional resolution of high-value accounts
- Make and receive a high volume of calls and emails, efficiently prioritizing tasks to enhance productivity
- Document and manage all payment agreements in Salesforce and other relevant company systems
- Collaborate with various internal teams to resolve account-related concerns, ensuring compliance with company policies
- Keep precise financial documentation, including detailed accounts receivable reports
- Navigate challenging conversations with professionalism and sensitivity to optimize recovery results
Collections Specialist Requirements:
- High school diploma or equivalent required; additional education is a plus
- 3+ years’ experience in collections and customer service, preferably in sales, banking or finance
- Strong negotiation skills with a proven ability to deliver results
- Proficiency with Microsoft Office (especially Excel); Salesforce experience is a plus
- Excellent written and verbal communication skills, with the ability to handle difficult conversations
- Organized, detail-oriented, and solution-driven, with the ability to work independently
- Team player with a strong work ethic and commitment to achieving targets
This temp-to-hire position offers the chance to make a significant impact while supporting restaurant businesses across the country. If you are passionate about collections and ready to grow in a dynamic, fast-paced environment, apply today!
Thank you,
Alyssa Lanzon
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
