If you’re passionate about streaming, smart technology, digital services, or the future of connectivity, this is your chance to turn that passion into a career.
Our client—a rapidly growing company transforming the way people experience entertainment and communication—is looking for a Call Center Associate to join their vibrant, high-energy team onsite in downtown Chicago. This role offers a front-row seat to a fast-paced industry where customer experience and innovation go hand in hand.
Call Center Associate Responsibilities:
- Engage with customers via phone, chat, and email, assisting with account inquiries, billing, and troubleshooting
- Deliver top-notch support with a focus on resolution, professionalism, and customer satisfaction
- Accurately document interactions and update internal systems in real time
- Collaborate cross-functionally to ensure smooth service delivery
- Meet or exceed KPIs in a dynamic, performance-driven call center environment
Call Center Associate Requirements:
- 2+ years of customer service experience in a call center or high-volume support environment
- Excellent verbal and written communication skills
- Ability to multitask and type 35+ WPM while interacting with customers
- Familiarity with CRM platforms and contact center technology (preferred but not required)
- A driven, collaborative mindset with a desire to grow in the telecom and media space
If you’re excited about emerging technologies, enjoy helping people, and thrive in a fast-moving industry, you could be the next Call Center Associate shaping the customer journey from the heart of downtown Chicago.
Apply today to join a game-changing team as a Call Center Associate and make your mark in the telecom and digital entertainment world.
Thank you,
Jessica Black
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
