Customer Service Representative

$17 - $20 hourly
Job Category: Administrative
Position Type: Contract / Temporary to Hire
Work Model: Hybrid
Location: Chicago, Illinois
Job ID: 146961
Benefits: Medical Insurance, Dental Insurance, Vision Insurance
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Are you looking for a customer service role in logistics with room for growth? Our client, a third-party logistics company, is seeking a Customer Service Representative to join their fast-paced team. This is a temporary-to-permanent position with opportunities to grow within the company.

As a Customer Service Representative, you will manage high volumes of emails and calls, work with customers and drivers to ensure shipments are on track and help with paperwork and scheduling. If you have experience in logistics or customer service, this is the perfect opportunity to advance your career.

Customer Service Representative Responsibilities:

  • Respond to emails and phone calls professionally and efficiently
  • Communicate with customers and drivers regarding shipments
  • Build shipments within the TMS system and ensure paperwork is completed
  • Handle inbound and outbound calls, providing shipment updates
  • Schedule appointments and assist with logistics coordination

Customer Service Representative Requirements:
  • 1+ years of experience in customer service or logistics-related roles (e.g., Operations Coordinator, Account Coordinator, Logistics Coordinator, Carrier Representative or similar)
  • High school diploma or equivalent (McLeod experience a plus)
  • Strong communication skills (both written and verbal)
  • Ability to multitask and stay organized in a fast-paced environment
  • Willingness to learn and grow within the company


This position offers growth potential with the chance to transition into a permanent role. Apply today!

Thank you,

Jessica Black
Associate Recruiter
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.