Customer Service Representative Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner
- Process orders, returns, and exchanges accurately using Salesforce and SAP
- Maintain and update customer records with attention to detail
- Troubleshoot customer concerns and collaborate with internal teams to resolve issues
- Ensure customer satisfaction by providing clear and effective communication
- Support additional administrative and customer service-related tasks as needed
Customer Service Representative Requirements:
- 0-2 years of customer service experience (entry-level candidates encouraged to apply)
- Familiarity with Salesforce and SAP (preferred, but training can be provided)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication skills
- Ability to work effectively in a fast-paced environment
- High school diploma or equivalent; associate or bachelor’s degree is a plus
Customer Service Representative Benefits:
- Competitive pay with opportunities for growth
- Hands-on training with industry-leading software
- A supportive and team-oriented work environment
- Benefits package for full-time employees
If you are looking to start your career in customer service with a stable and growing company, we encourage you to apply today.
Thank you,
Ashly Wheatland
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.