Customer Service Representative Responsibilities:
- Process and manage orders received from the sales team, ensuring accuracy and timely fulfillment
- Serve as the primary point of contact for order inquiries, status updates, and issue resolution
- Coordinate with production, shipping, and logistics teams to ensure smooth order processing
- Maintain detailed and accurate records in the company’s ERP system
- Handle customer communications via phone and email, providing professional and timely support
- Work closely with sales and operations to address any order-related concerns
- Assist with inventory checks and product availability updates
Customer Service Representative Requirements:
- 1+ years of customer service or order management experience (manufacturing industry preferred)
- Proficiency in CRM
- Strong communication skills and ability to collaborate with multiple teams
- High attention to detail and problem-solving skills
- Ability to multitask and work in a fast-paced environment
If you thrive in a collaborative environment and have a passion for delivering excellent customer service, we’d love to hear from you!
Thank you,
Ashly Wheatland
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
