LaSalle Network is looking to hire a Customer Supply Chain Coordinator, who is highly organized and detail-oriented, to join our client’s dynamic team. This role will be responsible for managing the entire order life cycle, ensuring smooth operations between our client’s supply chain processes and customers and maintaining high service levels.
The ideal candidate will have experience in customer service, inventory management or supply chain operations and possess strong communication and problem-solving skills. If you are proactive, solution-oriented and thrive in a fast-paced environment, this position is perfect for you.
Must be comfortable commuting to Chicago 5 days a week with Friday's being early release days.
Customer Supply Chain Coordinator Responsibilities:
- Manage the order life cycle from creation through delivery, ensuring accurate pricing, lead times, inventory availability and special customer requirements
- Ensure smooth end-to-end supply chain processes between our client and their customers
- Partner cross-functionally to resolve customer complaints, credits and deductions as necessary
- Collaborate closely with Warehousing & Logistics teams to ensure timely and in-full order fulfillment
- Proactively communicate with customers about service level issues or inventory risks, developing action and allocation plans as needed
- Maintain orders and manage any associated changes within the ERP system
- Ensure customer supply chain KPI expectations are met through cost-effective processes, including Fill Rate, On-Time Pickup and Deliveries
- Perform other projects and tasks as assigned
Customer Supply Chain Coordinator Requirements:
- 1+ years of experience in a customer-facing field, with preferred experience in Customer Service, Inventory or Supply Chain
- Strong understanding of supply chain operational processes, including production, warehousing and distribution
- Detail-oriented with the ability to work quickly and accurately
- Effective written and verbal communication skills are essential
- Knowledge of NetSuite or other ERP systems is a plus
- Bachelor’s degree preferred; Associate’s degree or equivalent experience required
- Strong organizational and problem-solving skills
- Proficiency in Microsoft Excel is required
If you are ready to contribute to a growing team and enjoy solving complex supply chain challenges, we encourage you to apply!
Thank you,
Grace Pope
Recruiter
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.