Are you passionate about delivering exceptional customer service and solving complex HR inquiries? Do you thrive in a fast-paced, high-volume environment where your critical thinking and problem-solving skills can shine? If so, we have the perfect opportunity for you!
Human Resources Service Center Specialist Responsibilities:
- Resolving inquiries using policies, procedures, and ERP systems while documenting cases in a case management tool
- Partnering with internal teams and HRIS to ensure timely and accurate resolutions
- Identifying and implementing process improvements to enhance service delivery
- Providing feedback to improve tools, job aids, and standard operating procedures
- Assisting team members with navigating self-service and HR technology tools
- Staying up-to-date on policy changes to ensure accurate and timely resolutions
- Contributing to special projects and serving as a liaison between internal and external stakeholders
Human Resources Service Center Specialist Requirements:
- Associate’s Degree (or equivalent knowledge)
- At least 3 years of HR experience, preferably in a shared services environment.
- Exceptional communication skills, both written and verbal
- Active listening and problem-solving abilities
- Critical thinking and multitasking in high-pressure situations
- Strong knowledge of HR, Benefits, and Payroll processes
- Proficiency in Microsoft Office, human capital management systems, and case management tools
- A high sense of urgency, integrity, and professionalism
This role may require occasional travel and involves working in a standard office environment.
If you’re ready to take your HR career to the next level and make a real difference, we’d love to hear from you! Apply today and become a key player in our Human Resources Service Center team.
Thank you,
Lindi Presta
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
