HR Shared Services Specialist Responsibilities:
- Provide first-tier support for HR-related inquiries via Zendesk ticketing system
- Manage HR transactions in Workday, including creating positions and processing various requests
- Support the intake process for promotions and internal job changes
- Process approximately high-volume tickets per day, ensuring timely and accurate responses to employee inquiries
- Assist with the creation and management of HR workflows and processes
- Resolve basic HR issues and escalate more complex matters to appropriate teams
HR Shared Services Specialist Requirements:
- Prior experience in HR shared services or HR operations is preferred
- Strong experience with Workday
- Familiarity with HR Zendesk ticketing system or similar platforms
- Ability to handle high-volume support, with strong attention to detail and organizational skills
- Excellent communication skills, both written and verbal, with a customer-centric approach
This position is perfect for someone with HR experience looking for a remote role and the opportunity to gain exposure to various aspects of HR operations. If you're ready to contribute to a team while ensuring smooth HR operations, we would love to hear from you!
Thank you,
Peyton Giffney
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
