Insurance Follow-Up Representative

$20 - $25 hourly
Job Category: Healthcare
Position Type: Contract / Temporary to Hire
Work Model: In Office
Location: Garland, Texas
Job ID: 147337
Benefits: Medical Insurance, Dental Insurance, Vision Insurance
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We are seeking a detail-oriented and motivated Insurance Follow-Up Representative to join our client’s team. In this role, you will be responsible for managing insurance claims and ensuring timely resolution of outstanding accounts. Your efforts will contribute to maintaining strong relationships with insurance providers and ensuring revenue optimization for the organization.

Insurance Follow-Up Representative Responsibilities:

  • Review and analyze outstanding insurance claims to determine appropriate follow-up actions
  • Contact insurance companies via phone, email or online portals to resolve claim discrepancies or delays
  • Monitor claims for compliance with insurance policies and regulations
  • Research and correct billing errors to ensure proper reimbursement
  • Maintain accurate and detailed documentation of claim status, communications and outcomes
  • Collaborate with internal departments to address claim issues or obtain necessary documentation
  • Escalate unresolved claims to supervisors or management as needed
  • Stay updated on insurance policies, procedures and regulatory requirements

Insurance Follow-Up Representative Requirements:
  • High school diploma or equivalent; associate or bachelor’s degree in a related field preferred
  • 2+ years of experience in medical billing, insurance follow-up or a related role
  • Knowledge of insurance claim processes, CPT codes and medical terminology is a plus
  • Proficiency in using billing software and Microsoft Office Suite
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving abilities
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment


If you meet the qualifications, we invite you to apply today!

Thank you,


Madison Jones
Sr. Project Manager
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.