LaSalle Network is partnering with a leading healthcare organization in Milwaukee, WI, seeking an experienced Insurance Follow-Up Specialist with Epic EMR expertise. This role is critical in managing the claims process, resolving outstanding accounts, and ensuring optimal reimbursement from insurance payers.
Insurance Follow-Up Specialist Responsibilities:
- Proactively manage insurance claims, ensuring accurate and timely billing, follow-up, and resolution
- Investigate and resolve denied, delayed, or underpaid claims, working directly with insurance providers
- Verify insurance eligibility and coverage details using Epic EMR, ensuring accurate claim submissions
- Identify and appeal claim rejections and denials, collaborating with internal teams to address discrepancies
- Process payment postings, adjustments, and reconciliations to maintain account accuracy
- Communicate with insurance companies, patients, and internal stakeholders regarding claim statuses and outstanding balances
- Maintain strict compliance with HIPAA, federal/state regulations, and payer-specific guidelines
- Generate and analyze reports to identify trends, bottlenecks, and process improvement opportunities
Insurance Follow-Up Specialist Requirements:
- 2+ years of experience in medical billing, insurance claims processing, or accounts receivable
- Epic EMR experience is required – ability to navigate and leverage the system effectively
- Strong knowledge of CPT, ICD-10, and HCPCS coding and insurance reimbursement methodologies
- Familiarity with Medicare, Medicaid, and commercial insurance billing policies
- Excellent analytical and problem-solving skills with a keen eye for detail
- Ability to work in a fast-paced, deadline-driven environment, managing multiple priorities effectively
- Strong verbal and written communication skills to collaborate with internal teams and external payers
If you are an experienced Insurance Follow-Up Specialist with Epic EMR skills and a strong understanding of medical claims processing, we want to hear from you! Apply today to take the next step in your career.
Thank you,
Kyla Slayton
Project Manager – Healthcare Revenue Cycle
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
