LaSalle Network is in search of an Ocean Export Operations Agent for one of our established, industry-leading clients within air freight forwarding. This role involves managing the end-to-end export operations process, ensuring seamless coordination with clients, carriers, and internal teams. The ideal candidate will have a strong understanding of ocean export procedures, documentation, and compliance regulations, as well as a commitment to providing exceptional customer service in a fast-paced logistics environment.
Ocean Export Operations Agent Responsibilities:
- Coordinate and manage all aspects of ocean export shipments from origin to destination, including booking cargo, preparing documentation, and arranging transportation
- Ensure accuracy and compliance with international shipping regulations, customs requirements and company policies
- Prepare and review export documentation such as bills of lading, certificates of origin, invoices and packing lists
- Communicate with carriers, freight forwarders and other stakeholders to ensure timely delivery of shipments and resolve any issues that arise during transit
- Monitor shipment status and provide updates to clients and internal teams, addressing inquiries and ensuring a high level of customer satisfaction
- Collaborate with internal departments, including sales and customer service, to support business objectives and address client needs
- Maintain accurate records and files for all export transactions, ensuring proper documentation for audits and compliance reviews
- Identify opportunities for process improvements and cost savings within the export operations workflow
Ocean Export Operations Agent Requirements:
- 2+ years of experience in ocean export operations, freight forwarding, or logistics
- Strong knowledge of ocean freight procedures, documentation, and international trade regulations
- Familiarity with industry-specific software, such as Cargowise or other Transportation Management Systems (TMS), is a plus
- Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and meet deadlines in a fast-paced environment
- Strong communication skills, both written and verbal, to effectively liaise with clients, carriers and internal teams
- Proficiency in Microsoft Office Suite, particularly Excel and Outlook
- Customer-focused mindset with a commitment to delivering exceptional service
- Ability to problem-solve and resolve issues proactively and efficiently
This is an exciting opportunity to join a well-established organization and play a critical role in its export operations. If you are looking for a dynamic role in a fast-paced industry, we encourage you to apply!
Thank you,
Grace Pope
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
