Patient Account Representative

LaSalle Network has partnered with a healthcare provider based in Fort Drum, NY, in their search for a Patient Account Representative. The Patient Account Representative is responsible for efficiently and accurately managing patient registration processes, ensuring a seamless and positive experience for patients and their families. This role involves collecting and verifying patient information, processing admissions and discharges and providing excellent customer service.

Patient Account Representative Responsibilities:

• Greet patients and visitors in a professional and courteous manner
• Accurately collect and enter patient information into the electronic health record (EHR) system
• Verify insurance coverage and obtain necessary authorizations
• Process patient admissions, transfers and discharges
• Ensure all required forms and documentation are completed and signed
• Answer and manage phone calls, providing information and assistance as needed
• Coordinate with medical staff and departments to ensure smooth patient flow
• Handle patient inquiries and resolve any issues promptly and effectively
• Maintain patient confidentiality and comply with HIPAA regulations
• Perform other administrative duties as assigned

• High school diploma or equivalent; Associate’s degree or higher in healthcare administration or related field preferred
• 1+ years of experience in a healthcare setting, preferably in patient registration or medical records
• Proficient in using EHR systems and other computer applications
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to handle sensitive information with confidentiality and professionalism
• Ability to multitask and work in a fast-paced environment

We invite you to apply today!

Thank you,

Laura Peterson
Recruiting Lead – Healthcare Revenue Cycle
LaSalle Network